1Acceptance of these terms
By creating an account, logging in or using any part of the ShipRocket platform, you confirm that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of them, please do not use the platform.
2Who can register
You must be at least 18 years old and legally able to enter into a contract. One person may hold only one account. Accounts created with false details, another person’s documents, or multiple accounts operated by the same person may be suspended and their balances withheld pending review.
3Your account and security
You are responsible for your login password, withdrawal password and the device you use. Keep them private — anyone who has them can operate your account. Tell us immediately if you believe your account has been accessed by someone else. We cannot reverse transactions authorised using your own credentials.
4Recharges and deposits
Deposits must be made only through the payment channels shown inside the platform. A deposit is credited once our payment partner confirms it; this is usually immediate but can take longer if the bank or UPI network is slow. Money sent to any account not listed in the app, or with a wrong or missing reference, may not be traceable and may not be credited.
5Plans, income and returns
Each plan shows its price, duration and payout schedule before you buy. Those terms are fixed at the time of purchase and later changes to a plan do not affect plans you already hold. Payouts are released according to the plan schedule. Figures shown anywhere on the platform are illustrations, not a guarantee of future returns.
6Withdrawals
Withdrawals are paid to the bank account added to your profile, and the account holder name must match your own details. Withdrawals are processed within the window and limits shown in the app, and may take time to settle depending on the bank. Requests with incorrect bank details may fail or be returned; charges applied by the payment partner in such cases are not refundable by us.
7Referrals and team rewards
You may invite others using your own referral link. Rewards are paid according to the levels and rates published in the app at the time the qualifying activity happens. Fake accounts, self-referrals, bulk registrations from one device or network, and any attempt to inflate rewards artificially will result in the rewards being reversed and the account being closed.
8Risk you accept
Any investment carries risk. You should only commit money you can afford to place at risk, and you take your own decision to participate. ShipRocket does not provide investment advice, and nothing in the app should be treated as a promise of profit.
9Things you must not do
Do not attempt to break into, scan, overload, copy or reverse-engineer the platform. Do not use bots, automated scripts or exploits, do not manipulate balances or referral counts, and do not use the platform for money laundering or any unlawful purpose. Accounts involved in such activity may be frozen without notice.
10Identity checks
We may ask you to verify your identity or the ownership of your bank account before processing a withdrawal, particularly where activity looks unusual. Withdrawals may be held until verification is complete.
11Suspension and closure
We may suspend or close an account that breaches these terms, that appears to be involved in fraud, or where we are required to do so by law or by our payment partners. Where an account is closed for a breach, any reward or bonus balance created by that breach may be removed.
12Changes to these terms
These terms may be updated as the platform changes or as rules require. The current version is always the one shown on this page. Continuing to use the platform after an update means you accept the updated terms.
13Contact
For any question about your account, a deposit or a withdrawal, please reach us through the support option inside the app. Please include your registered mobile number and the transaction ID when you write to us.